Return & Refund Policy


Return Policy

We offer a generous 14 day return If the item is undamaged, completely unopened and unused in the original wrapping exactly as received. However you will be responsible for postage costs and ensuring the item reaches us in the same condition received.Pictures will be taken of the product before and after being packaged for proof before sending to courier for delivery. 
If you wish to refund an item that you are not happy with, please contact us at with all the details stated below:
  • Item
  • Order Number
  • Reason For Refund

You will be responsible for the postage label. If we believe that the item has been tampered/Damaged on arrival, then we have the right to deny a refund.

However if you have received a damaged product it is in our best interest to find a suitable solution to resolve this. So please inform us up to 7 days of being delivered.

Cancelations & Amending Orders

You may cancel an order for a full refund up until the order has shipped. if cancelling a pre-order, you can cancel until order is shipped which is usually a day before release.

You have the right to amend your order before it has been shipped by contacting us via email.

Go Get Collectables reserve the right to change any item within this Terms & Conditions page in accordance to the Overview in the Terms of Service.

Go Get Collectables can be held responsible for supplementary costs incurred by a customer caused by a delayed/lost/misrouted orders. Please contact us via email or post if any issues occur during or after delivery, and we will be happy to help.

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